eBillity is the parent company for Time Tracker, LawBillity and Invoice Tracker. The following Terms of Service applies to all applications within the eBillity product range.
Terms of Service
Last updated 08/16/2016
This Site is not intended to be used by children. You must be at least of the age of majority to use this Site.
In these Terms, we use the following terms to describe different types of visitors to our Site. Our customers are called “Subscribers” and our Subscribers’ customers who use the Site (for example, to view or pay Subscribers’ invoices) are called “Customers”. We use the word “staff” to describe persons to whom Subscribers give “staff” access on the Site. Together with registered users, members of the eBillity forum, and other persons who access or browse our Site, blog or other interactive areas of the Site, are collectively described in these Terms as “Users.”
eBillity reserves the right to change or modify any of the terms and conditions contained in these Terms, or any policy or guideline of the Site, at any time and in its sole discretion. If we do so, we use commercially reasonable efforts to notify you at the email address you provided in your registration information, if any. If you do not agree with the changes, you can cancel your account with us without further obligation, except for the amount due for the balance of the billing period in which you cancel your account (if your billing period is monthly, we will prorate your account to the nearest month-end after cancellation). Unless otherwise specified, any changes or modifications will be effective immediately upon posting of the revisions on the Site, and your continued use of the Site after such time will constitute your acceptance of such changes or modifications. You should from time to time review the Terms and any policies and documents incorporated in them to understand the terms and conditions that apply to your use of the Site. The Terms will always show the ‘last updated’ date at the top. If you do not agree to any amended Terms, you must stop using the Site. If you have any questions about the Terms, please email us at support@eBillity.com.
The services we provide through the Site are for your own use only. You may not resell, lease or provide them in any other way to anyone else.
2. Registration Data and Account Security.
If you register for an account on the Site, you agree to:
- provide accurate, current and complete information as may be prompted by any registration forms on the Site (“Registration Data”);
- maintain the security of your password;
- maintain and promptly update the Registration Data and any other information you provide to eBillity;
- Solutions, and to keep it accurate, current and complete; and
- Accept all risks of unauthorized access to the Registration Data and any other information you provide to eBillity. You are responsible for all activity on your eBillity account, and for all charges incurred by your eBillity account.
3. Fees, Charges and Taxes.
Fees and any other charges for the use of the Site are described on the Site. They may change from time to time. If we change them, we will give you at least Thirty (30) days’ notice. If they do change, your continued use of the Site after the change indicates your agreement with the new fees and charges after the effective date of the change. Any change to fees and other charges will not be applicable to the billing period in which the change occurs.
All Snail Mail Stamps purchased are non-transferable and non-refundable. You will not receive repayment for stamps you do not use.
You are responsible for all taxes applicable to the fees in any applicable jurisdiction.
4. Ownership, Copyright and Trademarks.
In these Terms, the content on the Site, including all information, data, logos, marks, designs, graphics, pictures, sound files, other files, and their selection and arrangement, is called “Content”. Content provided by Users, whether they are Subscribers, Customers or other Users, is called “User Content”. User Content consisting of Subscriber data about Customers, data about Subscriber timesheet entries and data about payments that a Customer provides to the Site is called “Billing Content.”
User Content is that User’s property. eBillity’s only right to that User Content is the limited licenses to it granted in these Terms. Those licenses are described in Section 5 and Section 16 of these Terms.
Other than the User Content, the Site, all Content and all software available on the Site or used to create and operate the Site is the property of eBillity or its licensors, and is protected by Canadian and international copyright laws, and all rights to the Site, such Content and such software are expressly reserved. All trademarks, registered trademarks, product names and company names or logos mentioned in the Site are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, and supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by eBillity.
Your User Content is your responsibility. We have no responsibility or liability for it, or for any loss or damage your User Content may cause to other people. Although we have no obligation to do so, we have the absolute discretion to remove, screen or edit without notice any User Content other than Billing Content posted or stored on the Site, and we may do this at any time and for any reason. We reserve the right, without obligation, to remove, screen or edit without notice any Billing Content solely to the extent necessary to ensure compliance with all applicable laws, rules and regulations and these Terms. You are solely responsible for maintaining copies of and replacing any User Content you post or store on the Site.
5. Your Limited License of Your User Content to eBillity.
We do not claim any ownership interest in your User Content, but we do need the right to use your User Content to the extent necessary to operate the Site and provide the services provided by the Site, now and in the future. For example, if you leave comments on the eBillity blog or posts on the eBillity forum, we need your license to display that User Content on the Site, and we need the right to sublicense that User Content to our other Users so that they can view that User Content. If you are a Subscriber and enter timesheet data in relation to a Customer and configure your account to display timesheet data to your Customers, we need your license to that User Content to use it in the operation of the Site, and we need the right to sublicense that User Content to your Customers for that purpose.
Therefore, by posting or distributing User Content to or through the Site, you:
- grant eBillity and its affiliates and subsidiaries a non-exclusive, royalty-free, transferable right to use, display, perform, reproduce, distribute, publish, modify, adapt, translate, and create derivative works from such User Content on the Site, in the manner in and for the purposes for which the Site from time to time uses such User Content;
- represent and warrant that you own and control all of the rights to the User Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute that User Content, to or through the Site; and
- represent and warrant that the use and posting or other transmissions of such User Content does not violate these Terms and will not violate any rights of or cause injury to any person or entity.
If your User Content is intended for the use of other Users, you also grant us and our affiliates and subsidiaries a non-exclusive, royalty-free, transferable right to sublicense such User Content to such Users for their use in connection with their use of the Site, as described in Section 5 of these Terms.
These licenses from you are non-exclusive because you have the right to use your User Content elsewhere. They are royalty-free because we are not required to pay you for the use of your User Content on the Site. And they are transferable because we need the right to transfer these licenses to any successor operator of the Site. Our rights to “modify, adapt, translate, and create derivative works from” are necessary because the normal operation of the Site does this to your User Content when it processes it for use in the Site.
6. Our Limited License of Content to You.
eBillity grants you a limited, revocable, non-exclusive, non-sub licensable license to access the Site and to view, copy and print the portions of the Content available to you on the Site. Such license is subject to these Terms, and specifically conditioned upon the following:
- you may only view, copy and print such portions of the Content for your own use;
- you may not modify or otherwise make derivative works of the Site or the Content, or reproduce, distribute or display the Site or any Content (except for page caching) except as expressly permitted in these Terms;
- you may not remove or modify any copyright, trademark, or other proprietary notices that have been placed in the Content;
- you may not use any data mining, robots or similar data gathering or extraction methods; and
- you may not use the Site or the Content other than for its intended purpose.
Except as expressly permitted above, any use of any portion of the Content without the prior written permission of its owner is strictly prohibited and will terminate the license granted in this Section, this Agreement and your account with us. Any such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws. Unless explicitly stated herein, nothing in these Terms may be construed as conferring any license to intellectual property rights, whether by estoppels, implication or otherwise. The license in this Section is revocable by eBillity at any time.
You represent and warrant that your use of the Site and the Content will be consistent with this license and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other parties, or violate any applicable law.
To request permission for uses of Content not included in this license, you may contact eBillity at firstname.lastname@example.org.
7. Use of Interactive Areas and the Site.
The Site may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews or other content, messages, materials or other items on the Site (“Interactive Areas”). If eBillity provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. User Content submitted to any public area of the Site will be considered non-confidential. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Site any of the following:
- Any message, data, information, text, music, sound, photos, graphics, code or other material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
- Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or that would otherwise create liability or violate any local, state, national or international law;
- Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
- Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
- Unsolicited promotions, political campaigning, advertising or solicitations;
- Private information of any third party, including, without limitation, addresses, phone numbers, email addresses and credit card numbers, unless that third party has expressly consented to such use;
- Viruses, corrupted data or other harmful, disruptive or destructive files;
- Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or
- Content that, in the sole judgment of eBillity, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Site, or which may expose eBillity or its affiliates or its users to any harm or liability of any type.
Finally, eBillity has a “zero-tolerance” policy towards SPAM. You may not use the Interactive Areas or the Site generally to send commercial or other messages to any third-party if those messages are not solicited, authorized or welcomed by the third-party, and in your use of the Site you must comply with all applicable laws, including laws that apply in any jurisdiction, to SPAM and marketing practices, and with any applicable marketing association guidelines on ethical marketing practices.
Any use of the Interactive Areas or other portions of the Site in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Site.
8. Providing a Reliable and Secure Service.
If you have spent any time reviewing the Site, you will hopefully have noticed that we take reliability and security seriously. We put a great deal of effort into ensuring that our service operates all the time and that it is a secure environment for your data. We use what we believe to be “best-of-class” hosting services and security technologies and services that we believe provide you with a secure and safe environment. More information about these services and technologies is available on the Site.
For example, eBillity does not store credit card information unless the Subscriber inputs credit card data into the auto-billing feature within eBillity recurring profiles module. To safeguard credit card information, eBillity encrypts all stored credit card numbers, uses restrictive firewalls to protect stored data and uses 256 bit SSL certificates to encrypt data transferred between you and the Site.
However, no system is perfectly secure or reliable, the internet is an inherently insecure medium, and the reliability of hosting services, internet intermediaries, your internet service provider, and other service providers cannot be assured. When you use eBillity, you accept these risks and the responsibility for choosing to use a technology that does not provide perfect security or reliability. In particular, Subscribers who enable auto-billing and choose to store the credit card information of their Customers accept these risks to the security of that credit card information. When storing credit card information using the eBillity’s recurring profiles module Subscribers acknowledge that they are aware of, and accept as satisfactory, eBillity’ credit card protection procedures. Ultimately, credit card data is provided by Subscribers and their Customers, and they are responsible for its protection.
9. Links to Other Sites.
10. Advertisements and Promotions.
eBillity may run advertisements and promotions from third parties on the Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than eBillity, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. eBillity is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of third-party advertisers on the Site.
11. Warranty Disclaimer.
The Site, the Content and the services provided by the Site are provided to you on an “as-is” basis without warranties from eBillity of any kind, either express or implied. eBillity expressly disclaims all other warranties, express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. eBillity does not represent or warrant that Content is accurate, complete, reliable, current or error-free, and expressly disclaims any warranty or representation as to the accuracy or proprietary character of the Site, the Content or any portion thereof.
While eBillity attempts to make your access to and use of the Site safe, eBillity does not represent or warrant that the Site or any Content are free of viruses or other harmful components.
12. Limitation of Liability and Indemnity.
You waive and shall not assert any claims or allegations of any nature whatsoever against eBillity, its affiliates or subsidiaries, their sponsors, contractors, advertisers, vendors or other partners, any of their successors or assigns, or any of their respective officers, directors, agents or employees (collectively, the “Released Parties”) arising out of or in any way relating to your use of the Site or the Content, including, without limitation, any claims or allegations relating to the alleged infringement of proprietary rights, alleged inaccuracy of Content, or allegations that any Released Party has or should indemnify, defend or hold harmless you or any third party from any claim or allegation arising from your use or other exploitation of the Site. You use the Site at your own risk.
Without limitation of the foregoing, neither eBillity nor any other Released Party shall be liable for any direct, special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of the Site or the Content, including without limitation any damages caused by or resulting from your reliance on the Site or other information obtained from eBillity or any other Released Party or accessible via the Site, or that result from mistakes, errors, omissions, interruptions, deletion of files or email, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorized access of eBillity or any other Released Party’s records, programs or Services.
In no event shall the aggregate liability of eBillity, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, arising out of or relating to the use of the Site exceed any compensation paid by you for access to or use of the Site during the Three (3) months prior to the date of any claim.
You shall defend, indemnify and hold harmless eBillity and the other Released Parties from any loss, damages, liabilities, costs, expenses, claims and proceedings arising out of your use of the Site, and if you are a Subscriber, from your Customers’ use of the Site and from the use of the Site by any person to whom you give access to your account (including as staff), including any claims made by any person that any of your, and if you are a Subscriber, your Customers’, User Content infringes the rights, including the intellectual property rights, of any third party.
Notices that we give you (other than notice of amendment of these Terms, which is discussed in the introduction of these Terms) may be provided in any of the following ways:
- We may email you at the contact information you provide in your Registration Data;
- We may post a notice to Subscribers and Customers in the dashboard area of your account on the Site; or
- We may post the notice elsewhere on the Site.
When we post notices on the Site, we post them in the area of the Site suitable to the notice. It is your responsibility to periodically review the Site for notices.
14. Applicable Law and Venue.
The Site is controlled by eBillity and operated by it from its offices in New York, NY. You and eBillity both benefit from establishing a predictable legal environment in regard to the Site. Therefore, you and eBillity explicitly agree that all disputes, claims or other matters arising from or relating to your use of the Site will be governed by the laws of the State of New York and the federal laws of USA applicable therein. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Except where prohibited by applicable law, any claim, dispute or controversy (whether in contract or tort, pursuant to statute or regulation, or otherwise, and whether preexisting, present or future) arising out of or relating to these Terms, the Site or Content, oral or written statements, advertisements or promotions relating to these Terms or to the Site or the relationships that result from these Terms or the Site or Content (collectively, a “Claim”) will be referred to and determined by a sole arbitrator (to the exclusion of the courts).
Except where prohibited by applicable law, you waive any right you may have to commence or participate in any class action against eBillity related to any Claim and, where applicable, you also agree to opt out of any class proceedings against eBillity. If you have a Claim, you should give written notice to arbitrate at the address specified below. If we have a Claim, we will give you notice to arbitrate at your address provided in your Registration Data. Arbitration will be conducted by one arbitrator pursuant to the commercial arbitration laws and rules in effect on the date of the notice in the State of New York.
To the extent arbitration as described in the immediately preceding paragraph is prohibited by applicable law, you agree that all Claims will be heard and resolved in a court of competent subject matter jurisdiction located in New York, NY. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts.
If you choose to access the Site from locations other than New York, you will be responsible for compliance with all local laws of such other jurisdiction and you agree to indemnify eBillity and the other Released Parties for your failure to comply with any such laws.
15. Termination/Modification of License and Site Offerings.
Notwithstanding any provision of these Terms, eBillity reserves the right, without notice and in its sole discretion, without any notice or liability to you, to
- terminate your license to use the Site, or any portion thereof;
- block or prevent your future access to and use of all or any portion of the Site or Content;
- change, suspend or discontinue any aspect of the Site or Content; or
- impose limits on the Site or Content.
16. Inactive Accounts and Termination of Agreement.
If your account is inactive for at least Two (2) months, we may deactivate your account. Deactivated accounts are not deleted – they are placed in storage and can be restored. We will notify you by email if we decide to deactivate your account. If you know in advance that your account will be inactive at some time and you don’t want us to deactivate it, let us know in advance at email@example.com. If after your account has been deactivated it stays inactive and we don’t hear from you, we may terminate it at any time and without notice. If you signed up for a free single user account and have not logged in for more than 90 days, your account will move to a status called ‘dormant’ if it remains in this dormant state for more than 90 days your account will be deleted e.g if you have not logged into your free account for more than 180 days your account and all associated data will be deleted.
You and eBillity may terminate these Terms and your use of the Site at any time. If you terminate your use of the Site you must pay the fees applicable for the balance of the then current billing period (if your billing period is monthly, we will prorate your account to the nearest month-end after termination). When your eBillity account is terminated, your User Content will, shortly thereafter, not appear on the Site, except for User Content submitted to our forum or comments on our blog, which may remain on the Site after termination. We may also retain an archival copy of your User Content after termination, and you hereby grant us a non-exclusive, perpetual, irrevocable license to maintain such archival copy for our internal business purposes.
If these Terms expire or terminate for any reason, Sections 4, 8, 11, 12, 14, 16 and 17, and any representation or warranty you make in these Terms, shall survive indefinitely.
17. Refund Policy.
You will be billed in advance on either a monthly or annual basis, depending on the pricing option selected. This is non-refundable. There will be no refunds or credits for partial months of service. There will be no upgrade or downgrade refunds, or refunds for months unused with an open account.
If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. eBillity may assign any or all of its rights hereunder to any party without your consent. You are not permitted to assign any of your rights or obligations hereunder without the prior written consent of eBillity, and any such attempted assignment will be void and unenforceable. These Terms constitute the entire agreement between you and eBillity regarding your use of the Site, and supersede all prior or contemporaneous communications whether electronic, oral or written between you and eBillity regarding your use of the Site. The parties confirm that it is their wish that these Terms, as well as any other documents relating to this Terms, including notices, have been and shall be drawn up in the English language only.
19. Questions and Comments
If you have any questions regarding these Terms or your use of the Site, please contact us here:
902 Bwy 6th floor
NY, NY 10010
United States of America